Cookie Policy

Last updated: 28 March 2026

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give site owners useful information.

2. How We Use Cookies

Lysander CRM uses cookies that are strictly necessary for the operation of the platform. We do not use advertising cookies or third-party tracking cookies.

3. Cookies We Use

Cookie Purpose Type Duration
lysander-crm-session Session management — keeps you logged in and maintains your session state Essential 120 minutes
XSRF-TOKEN Security — protects against cross-site request forgery attacks Essential 120 minutes
remember_web_* "Remember Me" — keeps you logged in between browser sessions (only set if you tick "Remember Me") Functional 5 years

4. Essential Cookies

The cookies listed above are essential for the Service to function. Without them, you would not be able to log in or use the platform securely. Because they are strictly necessary, they do not require your consent under the UK Privacy and Electronic Communications Regulations (PECR).

5. Third-Party Cookies

We do not use any third-party analytics, advertising, or social media cookies. Our analytics are handled server-side and do not place cookies on your device.

Stripe (our payment processor) may set cookies when you interact with the billing or checkout pages. These are necessary for payment processing and fraud prevention. See Stripe's Cookie Policy for details.

6. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete individual or all cookies
  • Block cookies from specific or all websites
  • Set preferences for first-party vs third-party cookies

Please note that if you block essential cookies, you will not be able to use the Lysander CRM platform.

7. Changes to This Policy

We may update this Cookie Policy if we introduce new cookies or change how we use existing ones. The "Last updated" date at the top indicates when the policy was last revised.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

Lysander CRM, a product of Haijahr Limited
Email: hello@lysander.app